Banking & Insurance
Implementation of Operational Controls
Context
Establish an entity “Permanent Control” as well as the definition and implementation of a Control Plan within the support function “Facility Management“
Objectives
Banks must comply with directives :
- process management
- operational risk management
- operational risks managed following Basel II
Our Approach
- Create a cross-domain view of business processes for facilities
- Identify major risks and appropriate controls
- Support and monitor the implementation of these controls
- Establish an organization for monitoring operational controls
- Monitor the implementation of the Control Plan 2011 in the different domains
- Establish a risk map based on the procedures and processes
- IT support and funding of the construction of a clear and industrialized supervisory structure to ensure consistent reporting and dash-boarding
- Analyze existing reporting and proposal of improved tools and dashboards
Results
- Creating an inventory of facility process and operational risks which serve as a basis for the identification and analysis of potential incidents
- Increased control of operational risks and lower costs related to incidents of facility activities
