Transport & Mobility
Integrating AI into railway infrastructure
Context
Belgium’s national railway infrastructure manager, operating complex SAP environments for mission-critical operations, urged the implementation of AI to support internal operations. The client recently passed to SAP S/4Hana making them ready to migrate to the cloud and implement AI.
Objectives
- Enable AI within SAP to automate tasks and enhance operational efficiency.
Our Approach
- Understand Infrabel’s SAP business processes and data flows, especially in capacity management and maintenance.
- Examined business processes and data flows, particularly in capacity management and maintenance.
- Identified key business variables, compliance requirements and AI use cases.
- Defined project objectives and implementation tracks and built the AI integration roadmap.
- Ensured the accuracy and completeness of enterprise and operational data.
- Facilitated workshops to clarify business, technical and regulatory needs.
- Advised on the selection and configuration of AI services and ModelOps.
- Supported the client team during deployment, governance and user adoption.
Results
- Analysis of available AI solutions in SAP, with their expected ROI and technical requirements.
- Delivery of proofs of concept (POCs) for predictive maintenance, document automation and GenAI assistants.
- Establishment of robust AI governance and ModelOps to ensure operational safety and compliance.
- Enhances efficiency, reduced manual workload, and improved decision-making by delivering AI solutions.
