Digitalizing Customer Service in Public Transport
The Challenge of Centralization Public transport operators are under growin…
Digitalizing Customer Service in Public Transport
The Challenge of Centralization Public transport operators are under growin…
Digital Project Management for a used cars brand
A company in the automotive sector needed support for the launch of its new…
Roll-Out of Safety Beliefs & Values approach to management
Belgian Rail Infrastructure company wished to implement a Safety Beliefs &a…
Implementing an AirPort Operation Center (APOC)
In order to achieve its main objective, namely to become the first European…
Digitalizing maintenance contract subscription process
This project concerns a maintenance contract for vehicles in an automotive …
Define a transversal ‘Return of Experience’ process
The management of the railway company has defined a strategic plan focused …
Digital signage for an ICT integrator
An Information & Communications Technology (ICT) integrator wanted to l…
Implementing cultural change by LEAN methodology
An independent company working in the railways since 1 April 2015 wanted to…
Smart Airport: using CEP to improve Transfer Management
A major airport wanted to smoothen its Transfer Process, minimize number of…
Creation of advanced loyalty program using gamification
A telecom client wanted to increase loyalty and reduce churn of its custome…
Processes optimization for Railways
An international rail transport company wanted to improve its way of workin…
Redesigning corporate branding and website
With the objective of recovering the used car market share, a car brand had…