Context
The ICT department of our client wanted to re-organize the way they were working in terms of project methodology, resource management and change management
Objectives
- A standardized methodology to support:
- Internal projects and transverse transformation programs
- Projects/solutions provided to clients
- Governance to better prioritize projects and manage resources
- A PMO new role as a guardian of the methodology and a facilitator for the governance
Our Approach
Assess AS-IS
- Understand current way-of-working & gather historical data
- Analyze the management information flow and decision streams (current governance, stakeholders management)
- Evaluate the PMO maturity, validate needs, scope approach & planning
Design Methodology & Run pilot
- Cluster projects by theme/type
- Agree on governance
- Conduct workshops to build a methodology based on Prince2/PMI that takes into account the specificities of the client
- Analyze the list of projects (~30 projects) & Implement methodology defined
Evaluate pilot & Roll-Out
- Detect the possible improvement axes
- Fine-tune methodology if required
- Deploy Fine-Tuned methodology on all projects
- Coach project managers
Evaluate PMO Benefits
- Evaluate the efficiency of the methodology
- Measure stakeholders satisfaction
Results
- A better way to manage projects
- A standard way of working facilitating central reporting and portfolio management
- An efficient governance meeting to take decisions
- Process & tools to support project managers in their job
- A dashboard for escalation at the governance meeting
