The business landscape of the financial sector is constantly evolving. According to several studies, medium sized banks will face difficulties in retaining customers. However, banks with a strong presence in a niche market should be able to retain the potential to expand.
- Marketing, multi-channel strategy and client relationship
- New comers and new regulation on the market in the payment area : PSD2, Carrefour Bank, Orange Bank, FinTech
- Structure, organization & operations transformation and performance
- Overall regulation and compliance
- Digitalization & InsureTech
Marketing, multichannel strategy and client relationships
Key topics include digital transformation and increasing the use of multiple channels to improve customer experience
Structure, organization & operations transformation and performance
Key topics include transformation programs to increase efficiency and digital automation, going agile and getting started with blockchain
Regulation and compliance
Key topics include adapting business models to new regulations, increasing transparency and risk management
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