The client had made a major acquisition and had, therefore, launched an integration program to realize synergy benefits


  • Adjust employee mindsets to accept changes
  • Coordinate, support and monitor integration projects

Our Approach

Fine-tune integration vision and break down the project into 4 strategic phases:
  • Implement change management practices
  • Develop ‘impact matrix’ to assess the impact of projects on different departments
  • Work with key users to define new processes
  • Develop ‘mobilization scorecards’ for top management to communicate how the human side of projects supports expected benefits
  • Communicate to all employees changes needed via awareness presentations, focus groups and field action plans
Work with Project Management Office department to coordinate integration:
  • Provide tools and methodologies
  • Identify issues at a local level, and escalate to senior management


    • Clarity for the whole organization on where the biggest organizational impact is expected
    • Buy-in and changed way of working for employees
    • Improved tracking & management of integration projects
    • Visibility of synergies achieved