Companies are continuously looking to become as efficient as possible. An indispensable approach to reach that goal is Operational Excellence (OpEx). OpEx is a methodology that creates value and removes waste by always focusing on the (internal or external) customer’s perspective, minimizing time, cost, and errors, and maximizing value in every process.
Avertim’s methodology is based on a DMAIC approach (Lean/Six-Sigma) in which the customer is central, and is fully focusing on creating value and eliminating waste whilst acknowledging the client’s abilities for change.
Our methodology consists of 7 steps:
Get insight on behavior and deviations, on vision, strategy & challenges, and on the critical processes
Define Challenges, Opportunities, Goals, Targets and Scope of the project, and clarify the critical processes
Collect data, measure current performances and understand the customer's focus...
Identify root causes, define improvement opportuinities, and prioritize and test ideas and concepts
Define the action plan, implement the solution, conduct change management, and perform well documented trainings & coaching
Monitor KPIs to ensure continuous performance and sustainability, ensure empowerment and autonomy, and follow-up on long-term benefits